Customers share, complain on Zellers’ Facebook page ahead of it going offline

By Linda Nguyen, The Canadian Press

TORONTO – Discount department retailer Zellers is saying goodbye to Facebook, ahead of the closure of the majority of its stores in the coming months.

In a message posted Friday on the social networking site, the retail chain says its official Facebook page will be shut down on Monday.

It read: “We want to thank everyone for participating with us and supporting the Zellers Facebook site over the past year.”

The news resulted in hundreds of responses on the page, which has more than 143,000 likes.

Fans of the long-time Canadian retailer shared their memories of shopping there over the years and posted messages about how much they will miss the store.

Others used the announcement to complain about the chain, its customer service, and the prices on its remaining liquidated merchandise.

Zellers started in 1978 as a discount retail subsidiary for the Hudson Bay Co., offering household items and clothing at low prices.

In 2011, Hudson Bay sold leasing rights for its nearly 300 Zellers locations to U.S. retailer Target for $1.83 billion.

The company has since been in the process of shutting down all but three Zellers locations, which it plans to finish in March 2013.

Spokeswoman Tiffany Bourre says the remaining stores will be in Montreal, Toronto and White Rock, B.C., under the Zellers banner and operated by HBC.

The stores will be revamped to focus more on fashion apparel and specialized home product merchandise.

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